Last updated: June 1, 2025
1. Introduction
Welcome to TensorCortex. By accessing or using our Enterprise AgentOps Platform, you agree to be bound by these Terms of Service.
2. Our Services
TensorCortex provides an Enterprise AgentOps Platform that includes:
- Agent lifecycle management and orchestration
- Comprehensive observability and monitoring
- Enterprise-grade governance and compliance tools
- Integration capabilities with existing systems
- Performance analytics and optimization tools
3. Account Terms
- You must provide accurate account information
- You are responsible for maintaining account security
- You must comply with all applicable laws and regulations
- You may not use the platform for any illegal purposes
4. Service Level Agreement
Our platform availability and performance commitments include:
- 99.9% uptime guarantee for production environments
- 24/7 monitoring and incident response
- Regular maintenance and updates
- Data backup and disaster recovery
5. Intellectual Property
- TensorCortex retains all rights to the platform
- You retain rights to your data and configurations
- You may not reverse engineer the platform
- You may not sublicense or resell the platform
6. Data Protection
We are committed to protecting your data:
- Data processing follows our Privacy Policy
- We implement industry-standard security measures
- We provide data portability options
- We maintain transparent data practices
7. Termination
Either party may terminate the service:
- With 30 days written notice
- Immediately for material breach
- Due to regulatory requirements
8. Limitation of Liability
TensorCortex shall not be liable for:
- Indirect or consequential damages
- Loss of profits or revenue
- Data loss or corruption
- Service interruptions
9. Changes to Terms
We reserve the right to modify these terms. We will notify users of material changes via email or through the platform.
10. Contact Us
For questions about these Terms, please contact us at:
Email: legal@tensorcortex.com