Last updated: June 1, 2025
1. Introduction
At TensorCortex, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Enterprise AgentOps Platform.
2. Information We Collect
2.1 Platform Data
- Agent configurations and settings
- Performance metrics and logs
- Usage statistics and analytics
- Integration configurations
2.2 Account Information
- Name and contact details
- Company information
- Authentication credentials
- Billing information
3. How We Use Your Information
We use the collected information to:
- Provide and maintain the TensorCortex platform
- Monitor and improve platform performance
- Ensure security and compliance
- Communicate updates and recommendations
- Process payments and maintain accounts
4. Data Security
We implement industry-standard security measures to protect your data:
- End-to-end encryption for sensitive data
- Regular security audits and penetration testing
- Role-based access control
- Secure data centers and infrastructure
5. Data Sharing
We may share your information with:
- Service providers who assist in platform operations
- Integration partners (with your consent)
- Legal authorities when required by law
6. Your Rights
You have the right to:
- Access your personal data
- Request corrections or deletions
- Export your data
- Withdraw consent for processing
7. Updates to This Policy
We may update this Privacy Policy periodically. We will notify you of any material changes through the platform or via email.
8. Contact Us
For privacy-related questions or concerns, please contact us at:
Email: privacy@tensorcortex.com